Refund Policy

1. Introduction

At PerAcre.in, we are committed to ensuring that our users have a positive experience on our platform. This Refund Policy outlines the conditions under which refunds may be issued for our services. By using our website, you agree to the terms of this policy.

2. Services Eligible for Refund

Due to the nature of our services, which primarily involve connecting buyers and sellers of land, the following services are eligible for a refund:

  • Listing Fees: If you have paid a fee to list your property on PerAcre.in, you may be eligible for a refund under certain conditions.
  • Premium Features: If you have purchased premium features (e.g., highlighted listings, featured property slots), you may be eligible for a refund under certain conditions.

3. Conditions for Refunds

Refunds will be considered under the following circumstances:

  • Service Not Delivered: If a service you paid for was not delivered as described, you may be eligible for a refund.
  • Technical Issues: If a technical issue on our end prevented your listing from being displayed or functioning correctly, you may be eligible for a refund.
  • Cancellation of Service: If you cancel a paid service within 24 hours of purchase and before the service has been delivered or used, you may be eligible for a refund.

4. Non-Refundable Services

The following services are generally non-refundable:

  • Completed Services: Once a service, such as a property listing or premium feature, has been fully delivered or utilized, it is non-refundable.
  • Change of Mind: We do not offer refunds if you change your mind after purchasing a service.
  • User Error: We are not responsible for errors made by users, such as incorrect information entered in a listing.

5. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Email our customer support team at [email protected] with your request, including your order details and the reason for the refund.
  2. Review Process: Our team will review your request and determine whether it meets the conditions outlined in this policy.
  3. Notification: We will notify you of the outcome of your refund request within [Insert Number] business days.

6. Refund Processing

If your refund request is approved, the refund will be processed through the original payment method used for the purchase. Please allow [Insert Number] business days for the refund to appear in your account, depending on your financial institution.

7. Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of PerAcre.in after the changes are posted constitutes your acceptance of the new terms.

8. Contact Us

If you have any questions or concerns about this Refund Policy or need assistance with a refund request, please contact us at:

  • Email: [email protected]
  • Phone: 8885012917
  • Address: 6-10-291/A/1, Bachupally, beside Mysore bakery lane, Bowrampet, Hyderabad, Rangareddy, Telangana, 500090